Uploading Art: If your file is too large to upload, please email us the file and your order number. Please be sure your artwork is in high resolution 300 dpi and saved as a PNG with no background. Other acceptable artforms: PDF, PSD, AI files with transparent and vectorized artwork.
Color mode: RGB.
Email: [email protected]
Maximum width is 22 inches x length of your choosing at checkout time. If you are between sizes, for example you need only 30 inches, please checkout for 40 inches, not 20 inches. IF THE ARTWORK DOES NOT MEET REQUIREMENTS, WE WILL HAVE TO CANCEL YOUR ORDER.
Return Policy: We are unable to offer returns or exchanges as all items are printed as orders come in with your special artwork. Please read all instructions before ordering.
Colors: We are not responsible for colors. You must check your colors -- we do not match colors and we do not check colors for you. Please check your pantone colors as what you see on the screen is not necessarily what will print.
Small, Fine Print: Words less than 0.35 inches will not come out well and will most likely not transfer onto the garment. Fine, tiny details will not adhere to the transfer. Be sure to add a stroke and make any fine details thicker for best results.
Transparency effects: Transparency, see through effects and drop shadows do not work for DTF. Please take off any shadow or gradient effects as it will not print as you see on the screen.
Resolution: Artwork needs to be created in 300 DPI for best print quality. Images with lower quality will not print well. The printing process needs a high quality image to have a clean and neat image. Check your edge quality and watch out for pixely images.